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These testimonials may not be representative of the experience of other users or customers, and do not guarantee future performance or success
ninZa.co
471 reviews
by M.
Appreciating the Exceptional Software Products and Services Provided
Thanks for all the great software you produce. ninZa.co is one of the good guys.
by Ashokkumar
Awesome Indicators and Customer Service: A Winning Combination for Future Trading
Indicators from ninZa.co are so useful for future trading. Robin is very friendly and supportive. Her service to support her customer is very prompt. She is a valuable asset to the company.
by Barry G.
Triple-Range Rover Made Easy Thanks to Grace's Assistance
I have just purchased Triple-Range Rover, Grace was very helpful in assisting me with the purchase, the download, and the manual, and now I can start making some profits.
by Chris
Exceptional Customer Support: Hannah's Guidance and Assistance from Pre-Purchase to Post-Purchase
Hannah is great. She not only provided the information prior buying on which indicator is best for my purposes so I could choose the best amongst the wast number offered but also supported me when I had trouble setting up the indicator after purchase.
by Raju
Appreciation for Exceptional Customer Support: Commending Robin's Helpful and Courteous Interactions
I highly appreciate as a customer, the quality of Support provided by your end during the course of my association with ninZa.co. I must say that Robin is very helpful, courteous, and prompt in your interactions. Your understanding of customer needs is excellent. I wish you and ninZa.co all the very best.
by Stephen H.
Cumulative Delta with Excellent customer support from Ms. Grace Lopez
I had a lack of knowledge about completely activating a software program but Ms. Grace Lopez made me feel at ease. She was patient with me and even assisted me on my computer in resolving the matter. I give her 5 out of 5 stars and thank her for her assistance.
by Roberto
Gratitude for Exceptional Assistance: Praising Your Amazing Team
I'm so happy for the assistance. Your guys it's amazing.
by José
Multi-Osc OB/OS Overlap with Efficient Technical Support from Grace Lopez
Grace Lopez has supported me in solving one technical issue. It has been done in a very kind and very efficient way. Thank you so much. Keep working like this.
by Maged E.
Exceptional Indicators and Customer Service: My Experience with ninZa.co
I have been using ninZa.co indicators for over two years. Recently I purchased Sumo Pullback, Solar Wind RK, Waddah Attar Explosion, and Triple-Range Rover. I am very happy with the quality of the indicators. More importantly, the customer service is second to none, especially Grace. ninZa.co will do their best to accommodate any concerns and queries within 24 hours. Highly recommended!
by M.J.
Exceptional Customer Service: Prompt and Effective Assistance
Great customer support. Very helpful and fast results.
by August A.
Supply Demand Discovery with Excellent Support from Grace - Highly Appreciated!
Got it to work, thank you, Grace! Thank you again for all your help and quick responses, truly appreciate it!
by John
Exceptional Customer Service: Robin Resolves Issue and Gets Indicator Running Quickly
Robin was extremely helpful and fast at solving my issue and getting my indicator running.
by Jorge M.
Indicators Installation with Helpful Support from Grace
Your support was great as you were very helpful, Grace.
by David H.
Excellent Support and Service from Grace - Highly Recommended!
Thanks very much, Grace for all your support. You did a fantastic job. I tried to fix the problem, thank goodness you really know what you are doing and you were able to fix it!! Thank you very much!!
by Alejandro R.T.
Quick and Cordial: My Experience with Grace's Exceptional Customer Service
Your answers reflect the delicate balance between taking care of the interests of your company and satisfying the concern and needs of the client. You give a quick and cordial response any day at any time. Well done, Grace!
by John Saraga
Positive feedback for Hannah's professionalism and helpfulness in guiding a purchase.
Hannah was professional and very helpful. She guided my purchase all the way responding to my questions. Thank you Hannah.
by Chuck
Support Resistance Radar with fantastic supporter- Grace
You are fantastic, Grace. Thank you for all your help.
by James
Excellent customer service
Efficient and low computing resource usage indicators. Excellent customer service.
by Yvan
5-star Professional and Knowledgeable Supporter - Grace
5 stars customer service. Grace helps me from the payments to the installation on my Ninja Trader platform. She was professional and very knowledgeable. The indicator is easy to install even if you have never do it before, because she is there to support me. I strongly recommend! the second after it is bought, she stays there to help me install it right away so the customer will know that once bought you don't feel alone. it was very appreciated!
by D.S.
Customer Support at Secured a Lifelong Customer.
As usual, customer support is supported and responsive. I was unable to use an indicator on a second machine and within minutes we had a resolution. ninZa.co has a customer for life.
by B.C.
Excellent Suppoter
The support was excellent, Grace.
by AB
Highly recommended service - Ms. Hannah
My experience in dealing with Hannah was extremely friendly and professional. I got a good deal from her and finished the transaction promptly. She answered my questions, and I will surely deal with her for any future transaction.
by K.B.
Cumulative Delta with excellent Supporter - Grace
Great Support for Cumulative Delta from Grace.
by Vivian
The Customer Support Service Is Top-Notch - Ms.Robin
Robin is very helpful and patient in explaining the indicators and the voucher for their April promo. Being a first-time user, I would highly recommend ninZa.co and Robin. Would love to purchase more of their indicators!
by F.F.
Grace is satisfied with the support provided for Solar Wind.
I can confirm you, Grace that I was very satisfied with the quality of your support last Friday, you were able to resolve the problem in less than 30 minutes, including the time to save problematic files to a specific folder.
by Ben
Hannah and support team has been VERY helpful - I greatly appreciate it
Hannah and the ninZa.co support team has been VERY helpful in answering several support tickets I’ve submitted, over the past month or so. They have been very patient when answering all my questions and I greatly appreciate it. Thanks, everyone at ninZa.co
by R.S.
Thank you for your excellent customer service
Thank you for your excellent customer service. I have my new updates and all the ninZa.co indicators are working great. I will stay in touch and check out any future indicators. Thanks again for the great service!
by Shaun
Support staff was prompt and efficient
I came across an issue and ninZa.co's support staff was prompt and efficient.
by M.T.
Your indicators are the best
Excellent and efficient service, ninZa.co indicators are the best!
by M.O.
Your support is perfect
Your support is perfect. I have no complaints. Very satisfied with everything.
by G.A.
Professional Customer Service Team - Highly Recommended Robin
I would to thank Robin - ninZa.co for the very professional help with my query after I need help to update my indicators from the old licensing system to the new licensing machine ID system.
by Pat
I Like Your Indicators - Waddah Attar Explosion Pro and your support team
I purchased various different Ninjatrader indicators but none have been as good as the ninZa.co ones..they are failsafe and easy to use.I now have a group of them and a chart I know I can rely on. They each has different values, but I especially like the TMA Bands and the new Waddah Attar Explosion Pro (which has never, ever been wrong)...there is always help when it is needed!
by nice2trade
My preferred choice is Superior MACD
To be honest, I like Superior MACD the best, also the Divergence Engine$ indicator is very good as it is flexible.
by Manny
I find it easy to use your indicators
ninZa.co's indicators are great because they are easy to use. My favorites are Magical TMA Bands, Solar Wind, and EOB Ordering.
by Ulf
I like your indicators
I like ninZa.co's indicators. It is difficult to say which ones I like most. I also like your support, e.g. when I needed assistance with Bloodhound templates. I am currently building my trading system with ninZa.co's indicators being a central part.
by Bob
Robin's Exceptional Support and Streamlined Ordering Process
I have had excellent support from Robin at ninZa.co. Very helpful and streamlined the ordering process for me. Also, they are very quick to respond to any questions. Many thanks to the team.
by L.C.
Excellent customer service - Robin
Robin was awesome and assisted me promptly and professionally. I was able to resolve my issue quickly and easily. Excellent customer service! Thanks, Ronin! You're amazing.
by Alan
Hannah's Assistance in Setting Up Indicators
Hannah help me locate a setting for an indicator I needed to set up properly for my strategy. She also helps me with a discount to enable me to buy Noble Cloud on RenkoKings and get that setup also.
by Ashokkumar
Effective indicators and excellent customer support team
Robin is the most supportive person and Indicators from ninZa.co are so effective.
by Sorem
The EOB Ordering tool is the best for me
EOB Ordering is one of the best tools I have ever used!!
by D.S.
Professional Customer Service
Customer support is extremely responsive. I was having some trouble activating a new indicator. And I was able to get on a chat with support and fixed my issue in no time. A loyal customer because of the wonderful support.
by L.O.
Renko in Renko with the excellent support from Hannah
I just got some of the best services from Hannah and she got me going with the new Renko In Renko indicator and I do like it already.
by Derick
Awesome experience with customer support team
My experience on this website was very quick and professional and highly recommended.
by Josh
Highly Recommended Customer Service Team
Robin answered my questions as best he can. I appreciate it.
by M.
Highly recommended service - Mr. Robin
Robin has been very helpful in our rather extended conversations where he patiently clarified all of my questions related to my purchases & exchanges. Very professional in his communication too.
by S.R.
The professional and friendly support from Robin
Robin speaks very friendly. I like his behavior. 10/10
by Peter Holmes
Good indicators for NinjaTrader 8
I have a lot of ninZa.co's indicators. I don’t use them all, but the ones I do are among my favorites. The indicators I use most often are Bar Status, EOB Ordering, Easy Trend, and Volume Delta. Not all of them work for me, and you can only find out which ones work best by trying them out.
by Nick S
Solar Wind is my favorite
I like Solar Wind. You guys are great and very prompt.
by E.T.
Unique Waddar Attar Explosion Pro with effective support from Grace.
Thank you, Grace, for sending the parameter settings and the explanation about the default settings. I didn't think I would be interested in an indicator that involves MACD and Bollinger Bands, but I'm aware that ninZa.co has done its own enhancements which definitely makes this indicator unique.
by David
I am fond of Solar Wind and Sidewayz RT
I like Solar Wind and Sidewayz RT. I used HelloWin Backtest to test different signal combinations of those 2 indicators.
by J
I am satisfied with my purchases
I think Solar Wind is great, although I'm still exploring it. ninZa.co's indicators have been really good so far.
by Darin
Great customer service
Jennifer's assistance was a solid 10.
by N.C.
Solar Wind is well-supported by Grace’s responsive team.
I have found you, Grace, to be a responsive support person and your communication has been great. Highly appreciated.
by Avi - Canada
a satisfied customer
I am one of the original RenkoKings Platinum users and recently grandfathered into the ninZa.co family due to the changes in ownership of RenkoKings Platinum. The original method was already very good, but the change in ownership and introduction of certain additional indicators by ninZa.co have greatly enhanced the method. The individual trader's discretion is still required, but the decision-making process (including entry arrows, etc.) has been simplified to an "if this then that" exercise, thanks to the upgrades in the RenkoKings Platinum package. Apart from this, I have been a regular client of ninZa.co for quite a few years and use a number of their indicators, as I find them very much aligned with my trading style. In fact, whatever your trading style is, ninZa.co has something that will improve what you currently do! ninZa.co's biggest gift to the trading world has undoubtedly been their unique ninZaRenko bar. There are many different "customized" Renko bars available (at a price), but the ninZaRenko bar is hands down the very best, and due to ninZa.co's generosity, it is available for free! This simply indicates the philosophy of the organization and is reflected in their high quality of customer service, response times, and overall mindset to solve their clients' issues. There are many vendors with quality products, but I have found that ninZa.co is the very best for both their products and their service.
by Mark
So often the first person you meet with a new company turns out to be the most important - Meet Hannah
I have been circling ninZa.co and RenkoKings for a bit, and getting more interested every day. I finally took the plunge with Noble Cloud. Within a few minutes of my email, Hannah, from support, was my shepherd through the process of licensing etc. Very professional. A pleasure to deal with. I am so impressed that when I finish this note, I will purchase RenkoKings Platinum! So often the first person you meet with a new company turns out to be the most important.
by M.O.
Set up Solar Wind more easily with Ms. Hannah's support
Thank you for making the Solar Wind indicator so easy to set up and thank you for the great support!
by L.J.
Solar Wind with effective support from Grace
Grace, Thank You! Yes, your support help and swift responses back on my inquiries were very good. Customer service is a key indicator to me of a good or bad company. I am liking what I see with ninza.co so far. You did a very good job! Keep up the good work. Thanks again, L.J
by Claire
Awesome Indicators & Fantastic Customer Support Team
Robin has been extremely helpful in my purchase of the Risk/Reward Meter. Nothing has been to much trouble, he has helped me make a few purchases as I have upgraded my license for this indicator also. Every step has been clear and all questions answered. I will look forward to purchasing more indictors from ninZa.co in future.
by Richard
responsive customer service
Customer service great so far. I absolutely love Renko in Renko and KingRenko$.
by Aaron McNaughton
Solar Wind is very useful
YOU alone have been most helpful - Thank you Jennifer - I am very optimistic about this product so far because it further clarifies and double confirms what I have been using but it also has a strong feature that helps me keep alert for a change in the "wind" so to speak.
by Kenneth Kilburn
I really appreciate your help Jennifer!
Jennifer at ninZa.co is very helpful in getting my new Solar Wind indicator running. Could not have done it without her. 5 stars! Thank you so much.
by L.C.
Amazing Customer Service
Thank you for your concern. Great customer service/support
by S.H.
Highly Recommended Customer Service Team
Thank you Robin for the excellent service.
by R.A.
Enthusiastic Customer Support Team
Robin was very helpful and friendly. Robin represents your company very well. I hope to speak with Robin again in the future.
by Park
A Very Satisfied Customer of Customer Support Team
Robin was a great help with excellent support! Simply bought the indicators then installed within minutes. Thanks ninZa.co for taking our trading to the next level.
by Harris Sukenick
Customer Support Service Is Top-Notch
I believe tonight was the first time I ever had the pleasure of having someone (support) available to respond to an issue I was having with an NT8 3rd party indicator. Keep Up the GOOD work!!! (Robin).
by Theo Kounakas
a very satisfied customer of ninZa.co
I would like to say that I am a very happy satisfied client with ninZa.co as well as a very profitable one. I have been using a mix of their excellent indicators to reduce market noise and filter trend waves for great visual clarity which increases the probability of trading on the right side of the market. Their price deals compared to many other vendors are a steal and their customer service is top-notch. I highly recommend checking their vast array of powerful indicators which I am sure will greatly assist in one's journey to becoming a successful trader...TK
by Gregg
Excellent indicators and customer service
I have been using ninZa.co and RenkoKings's indicators for a few years now. They have innovative products and excellent customer service. I look forward to their next creation.
by James Smith
Great customer service
I like ninZa.co. Jenerfer helps me so much to get the indicators I want to try for trading... Thanks for your help all the time....
by B.
Perfect indicators
Kindly accept my sincere appreciation for ninZa.co. Your indicators are changing the way we see the market and work perfectly, enabling us to take strategic decisions. - Purchased MA-Slope Trend Filter, Half Trend Pro, HelloWin, Supply/Demand Discovery, Gann HiLo Activator Pro
by B.
Awesome customer & technical support team
Every trader needs an edge in their trading arsenal, ninZa.co indicators are the best in class with a clear and straightforward approach to what a trader needs in detail to execute profitable trades and eliminate errors. I only use the ninZaRenko charts and their indicators can be used with any strategy builders. The indicators work spot on with any rules to engage trading entry/exit signals. There is a difference between meeting & exceeding expectations, the customer & technical support team at ninZa.co exceeded my expectation. The team answered all my questionnaires with patience and provided suggestions for the ease of using indicators to run customs trading strategies. I would strongly recommend ninZa.co and wish you great success. - Purchased MA-Slope Trend Filter, Half Trend Pro, HelloWin, Supply/Demand Discovery, Gann HiLo Activator Pro
by Josiane Souza
HelloWin Is Excellent, Support Is Top-Notch
Thank you so much for the excellent HelloWin indicator and for the excellent top-notch customer support!!! I am very satisfied with very efficient remote assistance!!! In the first operation, HelloWin already paid for itself!!!
by NFech
Awesome indicators and professional customer service
I love love love Divergence Engine$. To me, Divergence Engine$ is one of the most useful indicators out there. I can say straight up that ninZa.co is not only a great place to find indicators for your edge in NinjaTrader, but also a place with the outstanding customer experience and a very friendly team behind it. - Purchased EOB Ordering
by Val
Cumulative Delta & Supply/Demand Discovery
The price action and signals you have coded within ninZa.co's Cumulative Delta are very very good in their own right. So I am glad to have made the purchase. As well as Supply/Demand Discovery which is awesome in my opinion. It really does shine with the use of ninZa.co's bespoke ninZaATR. On that note, I am already considering adding Solar Wind soon.
by Tommi C.
Great Indicators
I have bought several of your indicators: Superior MACD, Superior Stochastic, Half Trend Pro, Divergence Engine$, Divergence Hidden$. I have quickly set up and learned to use Divergence Engine$ in my trading and have to say they are awesome when used appropriately. These tools have become an essential part of my trading toolkit, which includes pre-market analysis to identify Market Structure (Major Support and Resistance) as well as a written trade plan. Between them and prior trades, I've been working on I have a total of 7 trade types in my trading basket for different market conditions. Great job on all of the indicators, most particularly Divergence Engine$. Quickly identifying divergence in fast-moving markets is not easy without tools like this.
by Jeremy B.
Easy Trend Is Too Easy!
I bought your Easy Trend indicator because it has the HMA indicator built in it. It is great! Previously I have purchased your Superior MACD, Superior Donchian, Be$t Alligator, and Ruby River. These all work in their own right, but Easy Trend after 1 week of practice trading is the one I needed this whole time. Easy Trend has allowed me for the first time in nine months of practice to have a trading plan that I can stick to. With the background painted, the line changing colors, and my voice recorded to play "buy" and "sell" signals, it was my best week of paper trading yet. I also want to say thanks for making Quick Drawing and Moving Median free. Quick Drawing is always on my charts and Moving Median is nice for spotting trends in higher time frames.
by Peter from ViperFutures.com
ninZaRenko
Did some good performance today once again on my Leeloo combine using ninZaRenko on Nasdaq. I like it. I personally like the higher settings like ninZaRenko 21/7, but when gets slow come down to ninZaRenko 12/4 and snag a few points.
by G. A.
Horizontal Label & Quick Drawing
"I love this Horizontal Label indicator that marks the price of every line I plot on the chart. No more guessing or clicking to see the exact price of my line. I also downloaded the Quick Drawing tool. LOVE THEM BOTH!"
by L. N.
Professional
I am impressed with the old indicators that I purchased and cannot wait to download the new versions with some of your improvements such as ninZaATR. I did purchase the StepMA Pro today and will download it tomorrow. I commend your group on having quickly replied to all of my questions. You have developed fascinating products which I have worked with and find out more nuances all the time. As the signals are drawing objects, I now know that I need to copy them into my programs. Wishing you the best during the upcoming holiday season. - Purchased Solar Wind + Be$t Alligator + HAMA Monster + Superior MFI + AAA+ Trend Sync + Easy Trend + SuperTrend Pro + Superior ADX/DMI + QQE Pro + StepMA Pro
by Mark
EOB Ordering - Essential
EOB Ordering has become an essential part of my system. It has allowed me to control my entries in line with my rules and provides a tremendous amount of flexibility to fine tune your entries. With today's volatility I do not enter a trade without it. It has just been a great tool and I cannot say more about the level of support that is always there.
by Julien
Stock trading
I'm good at establishing a big level for a stock. With FAME SuperPivot, I can trade more stocks at the same time. Your horizontal levels fit really well with a HAMA and volume profile. Superior MFI is the cherry on the cake for some situations.
by Julien
EOB Ordering is really good
I really enjoy EOB Ordering for scalping. Only my third day using the product. I already have a good setting for my volume profile. I'm an experienced trader. Been trading since 2012.
by Dave
Awesome
Really enjoying the Innovative Ordering indicator. So much nicer to use than built-in NinjaTrader's chart trader buttons. - Purchased Innovative Ordering + X-Day Critical S/R + Divergence Engine$ + Superior RSI + CCI Reversal Pro + Supply/Demand Discovery + Superior Keltner + Sidewayz RT + Superior ADX/DMI + Solar Wind + Easy Trend + Outside Bar Pro + Pinocchio Bar Pro + Superior MFI + Prevday Critical S/R + Ruby River + SuperTrend Pro + Market Profile (Composite)
by Matt
Ordering Tools + Smart Zoom
I highly recommend Innovative Ordering and EOB Ordering. It makes entering and exiting a trade seamlessly and instantaneously. I also recommend Smart Zoom for any trader. It makes navigating on the chart much easier.
by A. B.
Best
The indicator is working perfectly. You guys are the best - Purchased Smart Zoom + Supply/Demand Discovery
by J. L.
Professional
Very professional and nice-looking appearance. Can't take every signal but using a favorable stop and target ratio, can be very profitable. Took me from -1100 with my old methods to +650 taking only CCI package signals with ninZaRenko bars. - Purchased CCI Reversal Pro + CCI Trend Pro + Woodie ZLR Pro
by Ken F.
EOB Ordering
EOB Ordering is really awesome... So are all your indicators but EOB Ordering is really special.
- Purchased Superior Ichimoku + Smart Ruler + Divergence Engine$ + Dragon Trend + EOB Ordering + Supply/Demand Discovery
by Kat
T-Stop + Superior ADX/DMI
Thanks so much for your help! T-Stop is an awesome indicator... loving the Superior ADX/DMI indicator as well. :)
by Jimmie D.
EOB Ordering
I am finding the EOB Ordering tool to be very helpful in overcoming hesitation especially in fast moving markets!!
I'm sure I will buy more ninZa.co indicators in the future.
Thank you again for providing terrific support just as you promise on your website!
by Barry M.
Superior ADX/DMI
I am a trader with over 10 years pro trading experience. I use the ADX in my trading setup. I have purchased many indicators over the years and have never used any on them. I purchased Superior ADX/DMI of ninZa.co and although I thought the indicator was good I proposed a small change to the indicator that would improve it. They were kind enough to implement my changes. I can recommend Superior ADX/DMI as a genuine improvement on other ADX indicators, and ninZa.co as a company who cares about their customers.
by CT Missouri
High quality
I knew then ninZa.co was a high-quality organization and you just keep demonstrating that reality to me over and over.
by David P. from Connecticut
Amazing Supply/Demand Discovery
Just got your new Supply/Demand Discovery and it is truly a great improvement over everything else on the market. It will take me days to determine the best values for the variables for my different charts, but it will be worth the effort. - Purchased Supply/Demand Discovery + TDI Pro + Solar Wind + Intraday Adaptive S/R + Ruby River + Market Profile (Daily) + Day Range
by Mario
Thank you
I want to thank you infinitely for this spectacular indicator. I have been learning for the first time for more than 10 years. I see things as clear as I had never seen in my years as an investor. - Purchased Solar Wind
by Hope
Excellent Indicators
Today I traded with Supply/Demand Discovery and made $722 with S&P 500 micro contracts. I started to buy and sell from demand and supply zones 9:30 to 11:00 am, and I am super excited. I do trade with lots of micro contracts but the Gross PnL was never been this high before. I love the TDI Pro + Supply/Demand Discovery combination. Also, I am purchasing Be$t Alligator today, looking forward to this new indicator which will even make life easier for me.
Thank you and will continue to recommend your indicators.
Happy new Year!
by A. B.
Brilliant
My trading is done using your creation of ninZaRenko bar. It works brilliantly for my needs (daytrading NQ). I wonder if people even realize the value of these bars which you have given for free! And I say this because I have quite a few different paid Renko bar types and none of them come close to what ninZaRenko does. - Purchased Volume Delta + Intraday Adaptive S/R + Prevday Critical S/R + Solar Wind + Superior MFI
by Stephen Gordet
Risk-Reward Meter
Risk-Reward Meter is the best money management tool you can buy. It automatically compounds investment on every trade. For small accounts using the new micro futures, instantly calculates appropriate number of contracts.
by Nicole
EOB Ordering and ninZaRenko bar
Thank you so much. I have found "Active Till Canceled" feature of EOB Ordering and it is exactly what I’m looking for. I must thank you again for your indicators, especially ninZaRenko bars. You have changed my trading for the better. Your indicators are a game changer. I am finally profitable and see the market like never before.
