Last modified Apr 2025
To help mitigate risk for our customers, we have launched the ninZaExchange program. If an indicator you purchased doesn’t meet your needs, you may request an exchange under the following terms:
1. You are allowed up to THREE (03) exchanges within 45 days of your original purchase, replacing your purchased product with 2 others.
2. The exchange process follows these rules:
1st exchange: Exchange from A to B (price difference applies, if any).
2nd exchange: Exchange from B to C (price difference applies, if any).
3rd exchange: Exchange from C to A or B only, with no additional cost.
Important notes:
For example:
Discount (%) = (Discount amount ÷ Original price) × 100
Where: Discount amount = Original price − Cash paid
Please note that this ninZaExchange program still does NOT allow a refund/return. Additionally, it will NOT be applied to free gifts.
You can exchange products if they do not fit well with your system, but cannot request a refund/return after purchase.
(The ninZaExchange policy takes effect on April 1st, 2025)
ALL SALES ARE FINAL & NON-REFUNDABLE!
Write to us for pre-sales, trading consultations, tech support... or anything else on your mind. 😍
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