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Welcome Letter

Dear trader

Welcome to ninZa.co! First of all, thank you very much for visiting our home on the Internet.

This may be one of the first times you have been here, so we have many important things to share with you. In a world full of scams and non-transparency, we would like to make it clear to you about what we can and cannot do for you, right from the beginning.

Good. Kind. Reliable.

There are countless ways to be a trading vendor. At ninZa.co, we choose and strive to be a GOOD, KIND, and RELIABLE vendor that accompanies and supports the trading community.  Okay, let's go…

Who We Are

We are one of the largest NinjaTrader vendors on Earth, serving 35,000+ traders worldwide. In addition to our main brand of ninZa.co, we also operate 2 sister brands in the NinjaTrader space: RenkoKings.com and HelloWin.io.

While it may be controversial and disappointing, we have no intention of concealing the fact that we are a trading software company, not a trading education company.

We firmly believe in being transparent about what we can and cannot provide you, ensuring that you will NOT waste your time and investment at ninZa.co.

We supply high-quality NinjaTrader trading software to assist traders in building effective trading systems and gaining advantages in the markets. However, it is mainly traders themselves who manage to exploit our products to the fullest. Trading professionally requires extensive knowledge, experience, wisdom, self-control… which are far beyond the scope of our support.

To illustrate this point, allow us to provide you with some examples:

  • Adobe created Photoshop but the people who create art masterpieces are talented artists who use Photoshop, not Adobe's staff.
  • Car companies sell you great cars, but cannot provide you with driving licenses. People have to earn driving licenses themselves in order to drive cars.

Unlike other types of software that can be easily deemed "working" or not, an indicator can hardly be evaluated objectively.

Our best sellers like Solar Wind, Cosmik Z-TP, Multi-Osc OB/OS Overlap, LOFI Supply/Demand, Rev^Out Scalping... or RK-Sys Platinum have helped so many traders earn significant real-money profits. However, the very same products have also faced criticism regarding their effectiveness.

So… Are these products good or not? Their effectiveness mostly depends on the expertise of the trader utilizing them.

Our Authentic Wish

Here is a crucial point that we need you to understand: we TRULY want you to stably and perpetually WIN with the long-term support of our products.

The reasons are straightforward:

  • We genuinely wish for our products to demonstrate their value by helping you consistently make real-money profits that far exceed your investments. That is a wonderful exchange of money and value.
  • We would like to see your satisfaction, your happiness, and would love to read your success stories, every day answering tickets.
  • Your trading success ensures your stable financial capability to consistently invest more in our products, enabling you to optimize and enhance your trading continuously. A win-win situation!

Our Mission & Pursuit

We focus on materializing our mission “EMPOWER the Trading World”. It is not a mere statement, but a goal that we will wholeheartedly pursue. “EMPOWER” means we actively accompany and support the community to the best of our ability, with a “giveaway” spirit!

Our Customer Care

We are dedicated to serving customers devotedly with the philosophy “Customers are friends". Our wish (and business goal) is that you will always feel like you are talking to a friend who really cares about you - every time you connect with our support team.

Transparent. Honest. Sincere. Friendly.

 

Our Marketing & Messages

Acceptable practices that we may use to market our products:

  • Capturing screenshots or recording videos of our indicators/systems in favorable markets, for the purpose of demonstrating them
  • Embedding customer reviews on/in our websites, newsletters, media…
  • Providing backtest results
  • Supposing our products are good, great, high-quality, professional, effective, unique, original...

Unacceptable practices that we stay away from:

  • Marketing a product as “Holy Grail”
  • Claiming win rates of 70%, 80%, 90%... without backtest results
  • Using exaggerated or unrealistic statements like “life-changing indicator” or “the last system you will ever need to buy”
  • Promising a trading income, such as $5K per month or similar
  • Guaranteeing trading success, profits, or capital safety
  • Creating the fantasy of a luxurious lifestyle with mansions, supercars, yachts… through trading success
  • Suggesting early-retirement possibilities through trading success

Our Intended Audience

ninZa.co is suitable for:

  • Traders wanting to combine indicators themselves to build their own systems
  • Traders eager to discover pros and cons of different indicator types
  • Traders searching for suitable indicators to complete or enhance their systems
  • Traders demanding indicators with aids like plot colorizing, bar painting, background painting, custom markers, sound/email alerts… to facilitate their trading
  • Traders seeking NinjaScript-ready indicators for building systems or automating signals
  • Traders requiring pro indicators with comprehensive parameters to tweak and experiment, adapting to various markets and trading approaches

ninZa.co is NOT a place for:

  • Traders searching for a trading product or solution to help them rapidly recoup their $50K losses
  • Traders aspiring to double or triple their large-size accounts every month
  • Traders seeking to buy a 100% safe system that never loses, never has drawdowns
  • Traders refusing to learn how to trade, how to control themselves…
  • Traders looking for a money-printing system that can make daily money for them to withdraw (akin to an ATM machine)

Our Services & Exclusions

What we provide (although satisfaction and suitability cannot be guaranteed):

  • Meticulously developed NinjaTrader indicators for discretionary trading and system building
  • Ready-made QuickStart packages to help you get started quickly
  • Discretionary trading systems that integrate thorough filters all-in-one
  • Automated trading systems that can be used in their current states or with little customization (still requiring proper risk management and drawdown understanding)
  • Professional backtest & analysis software
  • Effective tools to help you gain advantages or convenience: order execution, smart utility…
  • Genuinely caring, devoted, and responsive customer service for your whole life, at no extra cost
  • FREE remote assistance when needed
  • FREE access to our unique self-service licensing system, allowing you to easily manage product licenses 100% yourself
  • FREE 30-day product exchange

What we DON'T provide:

  • Solutions for instant wealth
  • No-drawdown trading systems
  • Single trading products that perform equally well in both choppy and trending markets (we can create effective solutions tailored to each phase, but a single indicator or system cannot accomplish this)
  • Trading indicators or systems that function stably and excellently in any conditions, immune to news, crises, turmoils, interventions…
  • Methods for overnight transformation from a newbie to a trading pro
  • Assurance of leaving your job to trade full-time
  • ... similar...

Now if ninZa.co is your preferred environment...

Thank you so much for having chosen ninZa.co! You with your trust made our day.

Now it's time to explore our offerings…

Traders often describe our e-commerce store as extensively large to explore. So, in case you lose your way on our big website and need some means of guidance, we invite you to follow the steps suggested below.

  • 1

    Join ninZaFamily here (FREE) to unlock exclusive benefits:

    • Access our 30+ FREE indicators and ninZaRenko bar for NinjaTrader 8, all developed with the same premium quality as our paid indicators
    • Enjoy exclusive discounts for ninZaFamily members: 50% OFF for the first order, and substantial price reductions for subsequent orders
    Join ninZa Family today & enjoy exclusive benefits
  • 2

    Discover our paid products, only if you like and when you have time. Our NinjaTrader products are well-known as:

    Transparent. Honest. Sincere. Friendly.
    • Single Indicators

      Discover our paid products, only if you like and when you have time. Our NinjaTrader products are well-known as:

    • Quick Start Packages

      Suitable for traders looking for complete trading packages that can help them get started quickly

    • Discretionary Systems

      Great for traders seeking manual-trading systems that integrate comprehensive filters into all-in-one solutions

    • Automated Systems

      Appropriate for traders in search of fully automated systems that can be used in their current states or with minimal customization

    • Mashups

      Optimal for traders wishing to buy numerous indicators bundled together at a good price

    • Tools

      Perfect for traders searching for professional tools that can bring them advantages or convenience (order execution, smart utility…)

    • Renko Products (renkokings.com)

      Best for Renko enthusiasts

    • Backtest & analysis software(hellowin.io)

      Suited to traders demanding professional software to conveniently build, test, and experiment with trading systems

    Here's the quickest way to get started... Reach out to us for a FREE consultation, and our dedicated trading team will earnestly help you find the most suitable products for your needs.

    GET PRODUCT RECOMMENDATION (PERSONALIZED)

Just to inform you, we are a company with ~30 (thirty) people on our staff, united to provide traders with the best products and best customer service possible. Therefore, our products need to be fairly priced in order to ensure flawless business operation. Understanding our pricing

Please don't hesitate to send us a message for anything you would like to ask us about. Don't worry, our customer care team is renowned for their friendliness and dedication. Let's break the ice now.

From the entire ninZa.co team with true CARE

Our real portraits, upgraded by Artificial Intelligence

 

Board of Directors

Larry Pi
Larry PiFounder
Anna Rose
Anna RoseChief Accountant & HR
Brave Fame
Brave FameCo-founder
Danny Win
Danny WinCo-founder
Lorry Fill
Lorry FillVice Director

Senior Manager

David Johnson
David JohnsonSM of IT
Helene Keller
Helene KellerSM of Marketing

Head of Department

Hannah Wu
Hannah WuHead of Sales
Jennifer Robinson
Jennifer RobinsonHead of Copywriting
Grace Lopez
Grace LopezHead of Customer Support
Joy Monty
Joy MontyHead of R&D
Harry Andrew
Harry AndrewHead of Trading
Cara Bennett
Cara BennettHead of Administration
Thomas Drew
Thomas DrewHead of Media
William Jones
William JonesDeputy Head of R&D

Full Time Employee

Ethan Le
Ethan LeProgrammer
Flora Smith
Flora SmithCS & Copywriter
Kim Harmon
Kim HarmonCS & Copywriter
Zina Farrah
Zina FarrahMarketer & Copywriter
Chloe Mae
Chloe MaeMarketer
Cris Kan
Cris KanProgrammer
Leonardo Davis
Leonardo DavisSenior Accountant
Yolanda Lynn
Yolanda LynnAccountant

Part Time Employee

Anna Durham
Anna DurhamEmployee
Harvey Lloyd
Harvey LloydEmployee
Timothy Turner
Timothy TurnerEmployee

Partner

James Buchman
James BuchmanTrading Partner

500+ reviews with 5 star ratings

VIEW ALL
5

Sigma Bob

ninZa.co Hannah has provided timely service on information and purchases. Foreign support is generally complained about, but ninZa.co Hannah has been attentive and responsive to my email communications. For that I thank her and she reflects positively on ninZa.co.

5

Agbaje

I was struggling to set up my newly bought product in the name of Multi-Osc OB/OS Overlap, Solar Wind plus KingRenko$ bar I just bought it. As soon as I started the chart box, Miss Grace Lopez came to my rescue. She lead the way, connected to my computer with my permission, and set up my software without any problems. She was patient and kind. I am so grateful to her and truly appreciate her assistance. She is certainly an asset to your company. Hopefully, she will stick around longer and ninZa.co group of companies i.e. personnel will appreciate her contribution to the company. Once again, Thank you Miss Grace for your effort in solving my frustration at 2:00 Am in the morning.

5

Jim

I would say that you did a great job with the support you provided, Grace. Very eager to help and you solved my problems. Thank you again for your help.

5

Lance S.

I have been purchasing and using indicators from ninZa.co since Larry Pi started his business with a website of about 10 indicators many years ago. And I have continued to purchase and use his indicators with additional purchases over the years. There are tons of trading vendors out there. Many I have tried and abandoned because they didn’t work and there was no customer service that I could easily email and get a prompt response for help. What makes ninZa.co so special is not just the high quality of the indicators, but the outstanding customer service and help. I have been working with Grace over the last 6 months, and she has provided prompt, cheerful, and most importantly, high-quality customer service. Larry is lucky to have her on his team! GO GRACE!!

5

Steffie

The customer service is very helpful and it's great that I can have these indicators for free.