Dear trader,

Welcome to ninZa.co! First of all, thank you very much for visiting our home on the Internet. 

This may be one of the first times you have been here, so we have many important things to share with you. In a world full of scams and non-transparency, we would like to make it clear to you about what we can and cannot do for you, right from the beginning. 

Good. Kind. Reliable.

There are countless ways to be a trading vendor. At ninZa.co, we choose and strive to be a GOOD, KIND, and RELIABLE vendor that accompanies and supports the trading community.

Okay, let’s go…

Who We Are

We are one of the largest NinjaTrader vendors on Earth, serving 35,000+ traders worldwide. In addition to our main brand of ninZa.co, we also operate 2 sister brands in the NinjaTrader space: RenkoKings.com and HelloWin.io.

While it may be controversial and disappointing, we have no intention of concealing the fact that we are a trading software company, not a trading education company.

We firmly believe in being transparent about what we can and cannot provide you, ensuring that you will NOT waste your time and investment at ninZa.co.

We supply high-quality NinjaTrader trading software to assist traders in building effective trading systems and gaining advantages in the markets. However, it is mainly traders themselves who manage to exploit our products to the fullest. Trading professionally requires extensive knowledge, experience, wisdom, self-control… which are far beyond the scope of our support.

To illustrate this point, allow us to provide you with some examples:

• Adobe created Photoshop but the people who create art masterpieces are talented artists who use Photoshop, not Adobe’s staff.
• Car companies sell you great cars, but cannot provide you with driving licenses. People have to earn driving licenses themselves in order to drive cars.

Unlike other types of software that can be easily deemed "working" or not, an indicator can hardly be evaluated objectively. Our best sellers like Solar Wind, Cosmik Z-TP, Multi-Osc OB/OS Overlap, LOFI Supply/Demand, Rev^Out Scalping... or RK-Sys Platinum have helped so many traders earn significant real-money profits. However, the very same products have also faced criticism regarding their effectiveness. 

So… Are these products good or not? Their effectiveness mostly depends on the expertise of the trader utilizing them.

Our Authentic Wish

Here is a crucial point that we need you to understand: we TRULY want you to stably and perpetually WIN with the long-term support of our products. 

The reasons are straightforward:

• We genuinely wish for our products to demonstrate their value by helping you consistently make real-money profits that far exceed your investments. That is a wonderful exchange of money and value.
• We would like to see your satisfaction, your happiness, and would love to read your success stories, every day answering tickets.
• Your trading success ensures your stable financial capability to consistently invest more in our products, enabling you to optimize and enhance your trading continuously. A win-win situation! 
  
  

Our Mission & Pursuit

We focus on materializing our mission “EMPOWER the Trading World”. It is not a mere statement, but a goal that we will wholeheartedly pursue. “EMPOWER” means we actively accompany and support the community to the best of our ability, with a “giveaway” spirit!

Our Customer Care

We are dedicated to serving customers devotedly with the philosophy “Customers are friends". Our wish (and business goal) is that you will always feel like you are talking to a friend who really cares about you - every time you connect with our support team.

Transparent. Honest. Sincere. Friendly.

Our Marketing & Messages

Acceptable practices that we may use to market our products:

• Capturing screenshots or recording videos of our indicators/systems in favorable markets, for the purpose of demonstrating them
• Embedding customer reviews on/in our websites, newsletters, media… 
• Providing backtest results 
• Supposing our products are good, great, high-quality, professional, effective, unique, original...
  
  

Unacceptable practices that we stay away from:

• Marketing a product as “Holy Grail”
• Claiming win rates of 70%, 80%, 90%... without backtest results
• Using exaggerated or unrealistic statements like “life-changing indicator” or “the last system you will ever need to buy”
• Promising a trading income, such as $5K per month or similar
  
• Guaranteeing trading success, profits, or capital safety
  
• Creating the fantasy of a luxurious lifestyle with mansions, supercars, yachts… through trading success
  
• Suggesting early-retirement possibilities through trading success

Our Intended Audience

ninZa.co is suitable for:

• Traders wanting to combine indicators themselves to build their own systems 
• Traders eager to discover pros and cons of different indicator types
• Traders searching for suitable indicators to complete or enhance their systems
• Traders demanding indicators with aids like plot colorizing, bar painting, background painting, custom markers, sound/email alerts… to facilitate their trading
• Traders seeking NinjaScript-ready indicators for building systems or automating signals
• Traders requiring pro indicators with comprehensive parameters to tweak and experiment, adapting to various markets and trading approaches

ninZa.co is NOT a place for:

• Traders searching for a trading product or solution to help them rapidly recoup their $50K losses
• Traders aspiring to double or triple their large-size accounts every month
• Traders seeking to buy a 100% safe system that never loses, never has drawdowns
• Traders refusing to learn how to trade, how to control themselves…
• Traders looking for a money-printing system that can make daily money for them to withdraw (akin to an ATM machine)

Our Services & Exclusions

What we provide (although satisfaction and suitability cannot be guaranteed):

• Meticulously developed NinjaTrader indicators for discretionary trading and system building
• Ready-made QuickStart packages to help you get started quickly
• Discretionary trading systems that integrate thorough filters all-in-one
• Automated trading systems that can be used in their current states or with little customization (still requiring proper risk management and drawdown understanding)
• Professional backtest & analysis software
• Effective tools to help you gain advantages or convenience: order execution, smart utility…
  
• Genuinely caring, devoted, and responsive customer service for your whole life, at no extra cost
• FREE remote assistance when needed
• FREE access to our unique self-service licensing system, allowing you to easily manage product licenses 100% yourself
• FREE 30-day product exchange

What we DON’T provide:

• Solutions for instant wealth
• No-drawdown trading systems
• Single trading products that perform equally well in both choppy and trending markets (we can create effective solutions tailored to each phase, but a single indicator or system cannot accomplish this)
• Trading indicators or systems that function stably and excellently in any conditions, immune to news, crises, turmoils, interventions…
• Methods for overnight transformation from a newbie to a trading pro
• Assurance of leaving your job to trade full-time
• ... similar...

 
Now if ninZa.co is your preferred environment...

Thank you so much for having chosen ninZa.co! You with your trust made our day. 

Now it’s time to explore our offerings…

Traders often describe our e-commerce store as extensively large to explore. So, in case you lose your way on our big website and need some means of guidance, we invite you to follow the steps suggested below.

1 Join ninZaFamily here (FREE) to unlock exclusive benefits: 

• Access our 30+ FREE indicators and ninZaRenko bar for NinjaTrader 8, all developed with the same premium quality as our paid indicators
• Enjoy exclusive discounts for ninZaFamily members: 50% OFF for the first order, and substantial price reductions for subsequent orders