Customer Reviews of ninZa.co's Trading Software
Average Ratings
4.9
by Christopher Heathman
Grace was AWESOME! taking care of me
I'm totally impressed with the following about ninZa.co service from all of the girls, but Grace is my favorite. Product knowledge and support. Great pricing. Always there to offer advice and get everything setup. Looking forward to using the new software. I'll comeback and write a review.
by Samuel Grossman
ninZa.co has excellent customer Service
ninZa.co has excellent customer service. They are very helpful and go above and beyond. In my 30+ years of dealing with all kinds of companies, Ninza.co has the best customer service I have ever experienced. I have been dealing with them for maybe 3 years or so now and I am continually impressed. I usually deal with Grace or Cute Flora. Both are fantastic. In my recent purchase Cute Flora went above and beyond for what she did for me, and it was greatly appreciated. Samuel
by Abhijit Banerjee
An Amazing Organization With Amazing People & Products
I have been with ninZa.co for many years now and over the years my trading method and objectives have changed and I have always found a product to make my trading better. The Customer Service from Hannah, Jennifer and the entire team is way beyond describing in words. They are constantly researching on ways to improve their indicators and how best to combine them for efficient and improved results. If you are clear in what kind of trading you do, then they will have something that will make your trading better.
by Ben
Exceptional Responsiveness and Professional Communication: Prompt and thorough replies to my inquiries, demonstrating professionalism
ninZa.co is very responsive to my many questions and comments. I’ve sent their support folks numerous questions and have always received a reply within 24 hours. If it weren’t for the 11-hour time zone difference, I have no doubt they would respond even more quickly. They have always been very professional in their communication with me. Thanks, ninZa.co.
by Steffie
Thank you for providing free indicators
The customer service is very helpful and it's great that I can have these indicators for free.
by Lance S.
High-Quality Indicators and Outstanding Customer Service at ninZa.co
I have been purchasing and using indicators from ninZa.co since Larry Pi started his business with a website of about 10 indicators many years ago. And I have continued to purchase and use his indicators with additional purchases over the years. There are tons of trading vendors out there. Many I have tried and abandoned because they didn’t work and there was no customer service that I could easily email and get a prompt response for help. What makes ninZa.co so special is not just the high quality of the indicators, but the outstanding customer service and help. I have been working with Grace over the last 6 months, and she has provided prompt, cheerful, and most importantly, high-quality customer service. Larry is lucky to have her on his team! GO GRACE!!
by Jim
Excellent Support From Grace: Problem Solved!
I would say that you did a great job with the support you provided, Grace. Very eager to help and you solved my problems. Thank you again for your help.
by Agbaje
Multi-Osc OB/OS Overlap, Solar Wind Plus KingRenko$ Bar With Outstanding Support From Miss Grace Lopez
I was struggling to set up my newly bought product in the name of Multi-Osc OB/OS Overlap, Solar Wind plus KingRenko$ bar I just bought it. As soon as I started the chart box, Miss Grace Lopez came to my rescue. She lead the way, connected to my computer with my permission, and set up my software without any problems. She was patient and kind. I am so grateful to her and truly appreciate her assistance. She is certainly an asset to your company. Hopefully, she will stick around longer and ninZa.co group of companies i.e. personnel will appreciate her contribution to the company. Once again, Thank you Miss Grace for your effort in solving my frustration at 2:00 Am in the morning.
by Sigma Bob
Highly Recommended Service - Ms. Hannah
ninZa.co Hannah has provided timely service on information and purchases. Foreign support is generally complained about, but ninZa.co Hannah has been attentive and responsive to my email communications. For that I thank her and she reflects positively on ninZa.co.
by Salahuddin Abdul Hasib
Outstanding Support and Guidance from Grace
Grace has been amazing! All my charts are now working perfectly, thanks to her help in resolving all the issues. She is not only a great consultant but also a wonderful teacher who truly understands what is best for her customers. Thanks to her guidance, I have found some excellent ninZa products that I am genuinely proud to own. I am truly grateful for her patience, knowledge, and continued support. Grace goes above and beyond to help her customers, and I highly recommend her to anyone looking for the right trading tools and outstanding customer service!
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Because software products may be copied and stored easily, we will NOT issue refunds of any kind. ALL SALES ARE FINAL & NON-REFUNDABLE!
Futures, foreign currency, and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.
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