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Customer Service

While other vendors charge yearly or per-session fees, we offer you our world-class customer service FREE! Rest assured that we will always try our hardest to assist you:

  • Under any circumstances
  • As soon & much as possible
  • Until your problem is resolved
  • FREE of charge

What’s more? In NinjaTrader 8, all NinjaTrader users even have access to our PRIORITY SUPPORT directly from your chart. This means your inquiries are prioritized to be answered first in the queue.

Please spend some minutes reading our customer reviews (averaging 4.99), you will realize that many of them are about our phenomenal customer service.