At ninZa.co, we believe that giving is a never-ending act...

The International Indicator Station (IIS) is our way of extending that belief to the global trading community.

Just as the International Space Station (ISS) serves as a center for global collaboration and research, the International Indicator Station (IIS) is designed to be a resource where traders everywhere can find real help with technical challenges, no matter where your indicators and systems come from.

We created IIS with one mission in mind: To give traders a place to find trustworthy, accessible technical support for NinjaTrader 8 indicators and systems, regardless of the vendor. Our service is here to help, not to promote or sell, but simply to make trading easier and more effective for everyone.

What you can expect from IIS

• Free technical assistance: Our service is completely free. We believe in giving back to the community by making high-quality technical help accessible to everyone.
• Vendor-neutral support: Your indicators or systems might be from us, another vendor, or even custom-made—it doesn’t matter! We offer guidance and troubleshooting for all NinjaTrader 8 tools and systems, regardless of their origin.
• Dedicated support: While we can’t guarantee that every issue will be resolved, our team is dedicated to giving each request our best effort. We are here to support you with integrity and a genuine desire to help.

What we can help with

• Indicator & system troubleshooting: From common fixes to specific bugs, we’re equipped to handle a range of technical issues in NinjaTrader 8 indicators and system.
• NinjaTrader 8 platform support: Platform not behaving as expected? We’ll work with you to resolve issues and get your NinjaTrader 8 platform back in top working order.
• Strategy Builder guidance: If you need support with the NinjaTrader 8 Strategy Builder, our team is here to help you set up your strategies correctly.
• Market Analyzer Setup: We can help you set up and configure your NinjaTrader Market Analyzer for more effective data tracking.

How we deliver support

• Via email: Simple, straightforward communication for addressing your concerns and troubleshooting.
• Via remote session: For more in-depth troubleshooting, we offer 30-minute remote sessions to provide hands-on troubleshooting.

Spreading the support

If you find our service helpful, please feel free to share it with your trading buddies who may need assistance as well.

A coffee tip is always a welcome gesture of thanks—only if you feel inclined. Tipping is entirely optional. Whether you choose to tip or not, our commitment to delivering high-quality technical support remains unchanged.

We’re here to make your trading journey as smooth as possible!