Request an Upgrade
Please fill in the forms below to request an upgrade for an indicator that you purchased at ninZa.co. We will check the availability of your past order in our sale record. So please try to provide the ID number of your past order.
Please fill in the forms below to get in touch with us.
Due to the timezone difference, our team is available to assist you from 21:00 – 07:00 (EST/EDT) Monday through Friday. During these hours, we are very quick to respond, but the support outside this timeframe may be limited.
Please be informed that we do NOT operate on weekends. However, rest assured that any urgent tickets received during weekends will still be treated as a priority and we will do our best to respond as quickly as possible.
We NEVER ignore any coming messages, whatever and however they are. If you don’t receive our reply, it’s always a delivery problem with email providers: either your email does not reach us, or our reply does not reach you.
In such a scenario, please contact us again via LIVE CHAT on the right, or send your messages directly to firstname.lastname@example.org.
Thank you for your understanding and continued support.
To get the fastest answer to your question, please kindly check Frequently Asked Questions. Your query may already be covered there.
Using live chat will eliminate the dependency on email providers. Your message will always reach us and our replies will always reach you, 100% guaranteed.
Please click the “Chat with ninZa.co” button below and start chatting with us.
If we are not available at the moment to answer your queries instantly, please come back here in a few hours to see our replies, right in this Webchat (within our working hour).