Premium Path
Your trading toolkit grows. So does your experience.
As your NINZA product collection expands, Premium Path elevates your experience through a growing range of premium benefits and privileges.
How it works
Your membership evolves alongside your expanding NINZA trading toolkit. Each stage of its growth is reflected in your membership status.
There's no registration or membership fee.
As soon as you qualify for a higher status, your membership is upgraded automatically, with your new benefits and privileges available immediately.
Premium Path statuses
Each status builds on the previous one – expanding the benefits and privileges available to you.
| Status | Public | Zember | Zinsider | VIPZ | ProVIPZ | ZELITE | |
|---|---|---|---|---|---|---|---|
| Access | Research documents | No | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Downloads of complimentary products | No | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | |
| Zember-only products | No | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | |
| Zinsider-only products | No | No | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | |
| Finance | Credit returned to Zuture Wallet after purchase % of order value | 5% | 5% | 7% | 10% | 12% | 15% |
| Extra discount Excluding AbsP; applicable to online orders only | N/A | N/A | N/A | 3% | 5% | 7% | |
| Gift redemption | Maximum credit coverage per gift | — | $100 | $200 | $250 | $300 | $350 |
| New-release exclusion period | — | 12 months | 9 months | 6 months | 6 months | 3 months | |
| Buyback | Buyback rate | — | — | 30%–60% Depending on the time elapsed since purchase | +5% from Zinsider | +10% from Zinsider | +15% from Zinsider |
| Maximum reduction from product value | — | — | 60% | 65% | 70% | 75% | |
| Exchange | Maximum exchanges within the 30-day window | — | — | 3 times | 3 times | 4 times | 4 times |
| New-release surcharge % of product value | — | — | 15% | 10% | 5% | Zero | |
| Remote assistance | New-order remote assistance Within 30 days of purchase | — | — | Up to 3 sessions | Up to 3 sessions | Up to 3 sessions | Up to 3 sessions |
| On-demand remote assistance | — | — | — | Up to 1 session/month | Up to 2 sessions/month | Up to 3 sessions/month | |
| Scheduling | — | — | Best effort Subject to availability | Expedited | Priority | First priority | |
| Complimentary session duration | — | — | Up to 30 minutes | Up to 45 minutes | Up to 60 minutes | Up to 60 minutes | |
| Extra complimentary time for complex or difficult cases (*) | — | — | Up to 15 minutes | Up to 15 minutes | Up to 15 minutes | Up to 15 minutes | |
| Fee per additional 30 minutes | — | — | $30 | $25 | $20 | $10 | |
| Customer care | Service | — | — | Email & chat support | Priority email & chat support | Private group with our Customer Care team | Direct access to our Customer Care, Trading, and Leadership teams |
| Template | — | — | Public templates If available | 1 personalized template Combining up to 2 purchased products | 2 personalized templates Each combining up to 3 purchased products | 3 personalized templates Each combining up to 4 purchased products | |
(*) Examples of complex or difficult cases include:
- Assistance involving automation products (e.g. Infinity Algo Engine$, Captain Optimus Strong, New Horizon...)
- Orders containing 3+ single products or the equivalent
- Complex issues involving our products or services that require extensive troubleshooting or debugging
- Connection or technical issues on our side
Extra complimentary time applies only when reasonably required for issues related to our products or services.
The final determination is at our discretion.
Why higher statuses matter
As your trading toolkit grows, getting more value from every product becomes just as important as adding the next one.
Premium Path supports that next stage through a structure designed to help you get more from our ecosystem:
- Combine purchased products into personalized trading workflows
- Receive priority remote assistance with faster scheduling and longer complimentary sessions
- Get additional time for more complex or difficult support cases
- Exchange products with greater flexibility
- Access improved Buyback rates
- Save more on eligible online purchases
- Receive more credit back in your Zuture Wallet
- Redeem eligible gifts with higher credit limits
The result is a more connected experience – bringing your trading tools, services, and resources together as your trading setup evolves.
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Because software products may be copied and stored easily, we will NOT issue refunds of any kind. ALL SALES ARE FINAL & NON-REFUNDABLE!
Futures, foreign currency, and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.
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